Virtua's Mission
We are dedicated to providing each patient and their family with an outstanding experience, and to ensuring the highest quality health care for the community. We are committed to providing our healthcare team with resources, technology and training as well as with opportunities for professional growth.
Values
- Integrity
- Respect
- Caring
- Commitment
- Teamwork
- Excellence
Integrity: We will be accountable for and take pride in our actions, while maintaining a customer focus. Our values in action:
- We are ethical and trustworthy
- We maintain the confidentiality of all our customers
- We are true to ourselves and others
- We are respectful of others' needs and concerns
- We maintain a positive attitude towards each other
Respect: We will treat our customers with high regard while honoring and valuing their requests and decisions. Our values in action:
- We really listen to our customers
- We show courtesy and respect our customers' privacy
- We accept customers as they are
- We value one another
Caring: We will have understanding, empathy, compassion, and the ability to meet the needs of our customers. Our values in action:
- We have a sincere positive attitude
- We put others' needs ahead of our own
- We show genuine sensitivity and concern for our customers
Commitment: We will be dedicated to acting in accordance with the mission, vision, and values of Virtua. Our values in action:
- We exceed the expectations of our customers
- We follow through to ensure positive outcomes
- We promote Virtua within the community
- We go the extra mile
- We fulfill our responsibilities
Teamwork: We will work with our customers in a reliable and dedicated fashion toward a common purpose/goal. Our values in action:
- We foster a supportive environment
- We respect each others' differences
Excellence: We will be dedicated to providing the best quality care and services to our customers. Our values in action:
- We strive towards continually improving ourselves and the organization
- We set and achieve high performance standards
Read about our STAR initiative.