Non-Discrimination Statement

Virtua Health Inc. complies with the New Jersey Law Against Discrimination (N.J.S.A. 10:5-12) (LAD) as well as Section 1557 of the Affordable Care Act (ACA) of 2010 (42 U.S.C. 18116) and its implementing regulations at 45 CFR part 92. Consistent with Federal and State civil rights laws, Virtua Health does not discriminate, exclude people, or treat them differently on the basis of race, creed, color, national origin, ancestry, marital status, civil union status, domestic partnership status, pregnancy or breastfeeding, sex, gender identity or expression, affectional or sexual orientation, age, religion, disability, or liability for service in the Armed Forces of the United States or nationality of such person.

Virtua Health Inc.:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
  • Reviews and responds to requests for reasonable accommodation due to disability

If you need these services, contact the Virtua Access Center at 1-888-Virtua3, TTY 1-888-847-8823 or the Corporate Compliance Officer at 856-355-0722. If you believe that Virtua Health has failed to provide these services or discriminated in another way based on race, creed, color, national origin, ancestry, marital status, civil union status, domestic partnership status, pregnancy or breastfeeding, sex, gender identity or expression, affectional or sexual orientation, age, religion disability, or liability for service in the Armed Forces of the United States or nationality of such person, you can file a grievance with: Office of Corporate Compliance at 406 Lippincott Drive, Suite J, Marlton, NJ 08053, Telephone 856-355-0722. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Corporate Compliance Officer – Susan Hatch , at 406 Lippincott Drive, Suite J, Marlton, NJ 08053, is available to help you.

You can also file a civil rights complaint with the following agencies:

  • U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

  • New Jersey Division on Civil Rights (www.NJCivilRights.gov). Complaints may be filed within 180 days of the incident.

Virtua will not retaliate against any person who seeks an accommodation or makes a complaint under this policy. 

Section 1557 of the Affordable Care Act Grievance Procedure

View Virtua Health Inc.'s Grievance Procedure according to Section 1557 of the Affordable Care.

 

Notice of Discrimination (Non-English)

 

Taglines to Language Assistance Services

Virtua provides free language services, including qualified interpreters, to people whose primary language is not English. The following Language Assistance Services information is provided in multiple languages.